Update Your Retail NetBanking Mobile App

As part of our commitment to enhancing your online banking experience, we are pleased to inform you that a new version of our Retail NetBanking mobile app is now available.

For existing Retail NetBanking users, please visit the App Store or Google Play to update your mobile app and continue performing your usual online banking transactions.

For CTBC Bank clients who have not yet signed up, download the CTBC Bank PH Mobile App or visit our website: www.ctbcbank.com.ph. From the homepage, navigate to “Sign on to” and click “Retail” to register.

Thank you for banking online with us.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]